Facial recognition enhanced Visitor Management software delivers frictionless security at check-in
Alert Enterprise Inc., the leading physical-logical security convergence software company, added facial recognition technology (“FRT”) to its Visitor Management Kiosk software. The goal? To deliver frictionless security that dovetail into existing security protocols.
Frictionless security refers to an access control security model that prioritizes seamless, user-friendly experiences while maintaining high levels of protection and compliance. The goal is to reduce barriers for visitor access, without compromising security. In this approach, security measures are designed to be as transparent and unobtrusive as possible, allowing visitor access without unnecessary wait times or inconvenience.
Alert Enterprise Visitor Management Kiosk software with FRT delivers frictionless security to organizations that are looking to improve security measures and enhance the visitor experience with a powerful first impression at visitor check-in. The new facial recognition technology feature provides fast and accurate on-site identity verification and makes it easy for an organization to add facial image analysis to the check-in process for employees, visitors, contractors, and guests arriving on-site. The increased functionality reduces the burden on security personnel while creating and maintaining a favorable visitor experience.
FRT can also streamline the visitor check-in process for frequent visitors. If a visitor has checked-in previously to a location and has authorized the Alert Enterprise Visitor Management Kiosk App to capture a photo of their face, the software instantly recognizes them through real-time authentication and allows the visitor to bypass the standard front-desk registration process. The visitor can then quickly complete check-in by confirming their visit details, providing a signature and printing out their visitor badge on site. This enhanced visitor registration process reduces wait times and the need for security personnel oversight.
When combined with Enterprise Guardian software, Visitor Identity Management software with face recognition provides a complete physical identity and access management solution for all employee, contractor, vendor and visitor identities from a single source. By leveraging facial recognition technology, the cloud-based system allows organizations to move away from visitor logs with first/last name dependency and can help identify cardholders that may attempt to or have acquired multiple badges. In an upcoming visitor management system with facial recognition release, the feature will integrate visitor data with watch lists to detect people who may try to enter a facility with different names.
“We believe that frictionless secure access is an essential component to the vision of the Intelligent Enterprise,” said Yogesh Ailawadi, Senior Director, Product Management at Alert Enterprise. “As part of our complete physical identity and access management solution, Visitor Management with FRT further enhances corporate security through advanced technology and automated active policy enforcement.”
Designed with GDPR data storage compliance in mind, the new FRT feature ensures that no actual photo captures of faces are stored on client networks, meaning visitor identities remain secure and safe. With built-in safeguards and a clear data management protocol, the facial recognition feature provides an advanced, compliant solution that fosters trust with visitors and meets stringent regulatory requirements.
Facial recognition technology helps companies reap the benefits of frictionless security in several ways:
- Improved User Experience for both Visitors and Security Personnel: FRT reduces friction in the process of logging visitor information, granting permission to enter secure areas, improving operational efficiency and satisfaction for visitors and security teams.
- Efficiency: It streamlines security processes, reduces burden on the security teams, and allows for a faster visitor check-in process.
- Enhanced Security: By leveraging smart, advanced authentication methods and automation, frictionless security can provide more robust protection than traditional, manual methods. This reduces the potential for unauthorized access by ensuring security personnel can view visitor access, visitor logs, and visitor data in real-time.
- Compliance: It ensures that security measures and regulations are consistently applied without requiring additional effort from security teams or administrators.
Frictionless security aims to create an environment where security measures are built into the user experience in a way that doesn’t hinder productivity or create frustration, while still safeguarding systems, data, and facilities.
